Jira
Section: Ticket Management Jira powers issue, sprint, and cycle-time metrics. Who needs to do it: any user with access to the projects you want tracked. A site admin is recommended so all relevant projects are visible.Steps
- On the Jira card, click Connect.
- Authorize Bilanc and select the Jira site you want to track.
Linear
Section: Ticket Management Who needs to do it: a workspace admin — the API key inherits the creator’s access, so an admin’s key covers the whole workspace.Steps
- Go to Linear → Settings → API and click Create new API key.
- Give it a name (e.g. “Bilanc”) and copy the key.
- In Bilanc, click Connect on the Linear card and paste the key.
Incident.io
Section: Incident Management Incident data powers reliability and incident-response metrics. Who needs to do it: an Incident.io admin.Steps
- In Incident.io, go to Settings → API keys and click Add new.
- Give it a name and grant read access to incidents. Copy the token — it’s only shown once.
- In Bilanc, click Connect on the Incident.io card and paste the token.
Slack
Section: Communication Connecting Slack lets Bilanc surface activity and notifications in the channels your teams use. Who needs to do it: anyone who can install Slack apps in your workspace (depending on your Slack settings, this may need a workspace admin to approve).Steps
- On the Slack card, click Connect.
- Authorize Bilanc and pick the workspace.
CircleCI
Section: Workflow Management CircleCI powers pipeline and deployment-frequency metrics. Who needs to do it: any team member — the personal API token inherits that person’s project access, so use an account that can see the projects you care about.Steps
- In CircleCI, go to User Settings → Personal API Tokens and click Create New Token.
- Name it (e.g. “Bilanc”) and copy the token — you won’t be able to view it again.
- In Bilanc, click Connect on the CircleCI card and paste the token.

