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Overview

When integrating with multiple data sources like GitHub and JIRA, it’s common for the same engineer to appear under different identities. Our platform allows you to merge these into a single, unified profile.

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Why Merge Users?

Combine Data

Integrate metrics from multiple tools

Accurate Insights

Get precise engineer-level analytics

Clean Reports

Eliminate duplicates in your dashboards

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Steps to Merge Users

1

Navigate to the Users Page

Go to Admin → Users

2

Select the Users to Merge

Use the checkboxes to select multiple user entries that belong to the same person.

3

Click on Merging Actions

Open the dropdown labeled Merging Actions

4

Choose Merge

Select the Merge option from the dropdown

5

Confirm the Merge

You may be asked to confirm the merge action.

Once confirmed, the selected users will be combined into one engineer profile.

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How Does Merging Work?

Merging consolidates identities from multiple sources (e.g., GitHub, JIRA) under a single engineer. All activity, tickets, PRs, and metrics will be aggregated accordingly.

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Unmerging Users

If you merged by mistake, you can reverse the action:

1

Select the merged profile

Navigate to the merged user profile

2

Go to Merging Actions

Open the dropdown menu

3

Choose Unmerge

Confirm the unmerge action

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Need Help?

If you’re unsure which users to merge, or if something doesn’t look right, contact support or refer to our troubleshooting guide.

Best Practice: Before merging users in a production environment, we recommend testing on a small subset of users first to ensure data accuracy.